Shipping policy

Shipping Policy
Thank you for shopping with us! We’re proud to ship our music and apparel to fans all around the world. Please review our shipping policy below for all the details on delivery, processing times, and more.

Shipping Destinations
We ship worldwide! Wherever you are, we’ll do our best to get your order to you.

Processing Time
Orders are processed within 2–5 business days after payment is received. During high-demand periods (such as sales or new releases), processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and the weight of your order. Estimated delivery times:

    UK & Europe: 3–10 business days

    North America: 7–14 business days

    Rest of the World: 10–20 business days

Please note these are estimates and may vary due to customs delays or unforeseen circumstances.

Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking information (where available). Some international orders may not include tracking depending on the shipping option selected.

Customs, Duties, and Taxes
International orders may be subject to import duties and taxes, which are the responsibility of the customer. We recommend checking with your local customs office for more information.

Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange reshipment. Additional shipping charges may apply.

Questions?
If you have any questions about your order or our shipping policy, feel free to contact us at info@rockvillerecords.com.