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TERMS AND CONDITIONS FOR THE SUPPLY OF PRODUCTS & PRIVACY STATEMENT IMPORTANT! PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THIS SITE.

Your use of this site and the information available on this site is subject to the terms and conditions set out below and by using this site you are acknowledging your consent to them. Rockville Records, in its sole discretion, reserves the right to change these terms and conditions at any time without notice, although any changes will be posted here.

FORMATION OF THE CONTRACT

No contract will subsist between you and Rockville Records for the sale by it to you of any product unless and until you have received confirmation of your order in the form of a receipt confirming details of your order. Once the receipt has been printed out, there will be a legally binding contract between us. This site is available only for your personal, non-commercial use.

PRICE

Rockville Records reserves the right to change prices listed without notice. All orders for products are subject to availability and Rockville Records reserves the right to decline to supply any individual or company.

IF YOU CHANGE YOUR MIND

You may cancel your order for goods for any reason at any time up to the end of the seventh working day after you place your order even if you have already received the goods. If you do, the following terms will apply:

  • The only circumstance in which you may not cancel your order is if you have taken any prodcut out of the sealed package in which it was delivered to you.
  • To cancel your order you must notify Rockville Records in writing at info@rockvillercords.com or by post to Rockville Records Customer Services, 3 The Paddocks, Downend, Bristol BS16 6XG UK
  • If you cancel your order but Rockville Records has already dispatched the product to you then you must call our Customer Helpline on +44 7768 486626 to arrange a return, which will be at your cost and risk. Sealed items should not be unpacked.

DELIVERY

Rockville Records will deliver the product(s) you ordered to the address that you give Rockville Records for delivery. Rockville Records will endeavour to deliver the product(s) to you as soon as possible.

RETURNS

Rockville Records hopes that all of its customers are happy with their purchases. If the products Rockville Records delivers are not what you ordered or are defective or damaged, please let our Customer Service Department know as soon as possible and Rockville Records will provide a refund or replacement in accordance with its Returns Policy.

WARRANTIES

Rockville Records makes no representations or warranties regarding the accuracy, reliability or completeness of the content (text and images) of this site. To the extent permissible by law, Rockville Records disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

LIMITATION OF LIABILITY

Rockville Records shall not be liable for loss or damages of any kind, including without limitation special or consequential damages, arising out of your access to, or inability to access, this site or your use of, or reliance upon, this site or the content hereof or for negligence (except for personal injury or death) and excludes any such liability to the fullest extent permitted by law. The information contained in the site may contain technical inaccuracies or typographical errors and Rockville Records shall not be liable for any inaccuracies or errors. In addition, Rockville Records has no duty to update this site or the content hereof and Rockville Records shall not be liable for any failure to update such information. Further, Rockville Records is neither responsible nor liable for your use of other web sites which you may access via links within this site. Rockville Records does not control these web sites and is not responsible for their content. These links are provided merely as a service to users of the site and inclusion in this site does not constitute an endorsement by or affiliation with Rockville Records. Any goods that you order from any web site to which you link from this site are subject to the terms and conditions applicable to such web site and Rockville Records shall have no liability to you in respect of the same. These web sites may collect data or solicit personal information from you. Those sites are not subject to Rockville Records Privacy Policy and Rockville Records is not responsible for the privacy policies on those sites, or the use of any information those sites may collect. Nothing in this agreement is intended to limit any rights you may have as a consumer under any applicable law that may not be legally excluded.

FORCE MAJEURE

Rockville Records will not be liable to you in the event that it is prevented by circumstances beyond its control from delivering any product which you have ordered or for any damaged or defective goods.

VALIDITY

If any term, condition, or provision of these terms and conditions is determined to be unlawful, invalid, void, or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.

ENTIRE AGREEMENT

These terms and conditions constitute the entire agreement between you and Rockville Records relating to the subject matter herein. In particular you should note that nothing said by any Rockville Records employee in relation to the site should be taken as a variation of these terms and conditions or as a representation about the products being sold by Rockville Records and Rockville Records shall have no liability to you or any other person for any such representation being untrue.

GOVERNING LAW

Any contract between us will be interpreted, construed and interpreted in all respects in accordance with the laws of England and any dispute in relation to such contract shall be subject to the exclusive jurisdiction of the English Courts.

OWNERSHIP AND COPYRIGHT

This site is owned, operated and maintained by Rockville Records. This site and all perceptible components hereof, including without limitation design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) are copyright Rockville Records, or their content and technology providers. ALL RIGHTS RESERVED. You may only use this site and its contents in accordance with the terms and conditions of these terms and conditions.

TRADEMARK NOTICE

All names, logos, trademarks and titles used in this site are trademarks or trade names of their respective holder.

PRIVACY POLICY

At Rockville Records, we respect your right to privacy and are committed to protecting the personal information that we ask you to supply to us. We will use the information we collect about you to process orders and to provide a better shopping experience. We and our associated companies may use your personal information to inform you about the latest changes to the site and products or services that you may find of interest but if you prefer not to receive this you can tell us by sending an e-mail message to: info@rockvillerecords.com.

What information do we ask for?

We will only collect personally identifiable information to the extent reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. In addition, we will take reasonable steps to ensure that third parties to whom we transfer any data will provide sufficient protection of that personal information.

How do we use the information?

When you place an order, we need to know your name, e-mail address and delivery address. Your credit or debit card details will be obtained when you enter your card details to make your order. These are held on a secure server by Paypal and Stripe who will responsible for debiting the correct amount from your card. This allows your order to be processed and fulfilled and permits us to track your order status. We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order. When you place an order or access your account information, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984, 1998 and 2018, we follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unauthorised access.

Will Rockville Records disclose the information it collects to outside parties?

Rockville Records does not supply your personal information to others. We may choose to do so in the future with trustworthy third parties, in order that they can send you information that they think will be of interest to you but you can tell us not to by e-mailing us at info@rockvillerecords.com. Also, Rockville Records may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Please note that this Privacy Policy applies only to this site and not to web sites maintained by other companies or organizations to which we link. Furthermore, from time to time Rockville Records may employ third parties who may collect personal information on Rockville Records behalf. In such cases, such third parties will be instructed by Rockville Records to comply with the Rockville Records Privacy Policy as set forth herein.

Review, correction or deletion of information from our records

If for any reason you are concerned that the personal information maintained by Rockville Records is not correct, or it changes or if you no longer desire our service we will endeavour to provide a way to correct, update or remove the data you have provided us with. This can usually be done by e-mailing us at info@rockvillerecords.com or contacting our Customer Service Department on +44 7768 486626.

Your consent

By using the site, you signify your assent to the Rockville Records Privacy Policy. If you do not agree to this policy, please do not use this site. We reserve the right to make changes to our Privacy Policy. Any change to the policy will be published on this page so that you are always aware of it. Your continued use of the site will signify your acceptance of these changes. You should be aware that the information you provide may be transferred outside the European Economic Area. By using this site you consent to this transfer. © 2024 Rockville Records. All rights reserved.